Shipping Policy

At Devmora Arts, every order is handled with utmost care—from secure packaging to safe doorstep delivery. Our aim is to deliver divine products to your home quickly and reliably.

 

Dispatch & Delivery Timeline

 Orders are usually dispatched within 24–48 hours (excluding Sundays & public holidays).
Estimated delivery timelines after dispatch:

Metro Cities: 1–3 working days
Within Maharashtra: 2–4 working days
Other Indian States: 3–6 working days
Remote Areas: 5–7 working days
International Orders: 7–21 working days

 

Shipping Charges

Free Shipping across India (Prepaid & COD)
International Shipping: Charges calculated at checkout based on destination & weight

 

Order Cancellation & Refusal

Orders cannot be cancelled after dispatch.
Customers may refuse delivery; however, we recommend accepting the order to  avoid damage and support smooth operations.
Repeated refusal of COD orders may lead to COD option being disabled.
For prepaid orders, refunds (if applicable) will be processed after deducting 10% to cover transaction and handling charges.

 

Address Changes

 Address modifications are allowed only before dispatch.
 To update your address, contact us immediately via WhatsApp.

 

Customer Support

We’re here to assist you:

 WhatsApp us for quick support
 Call our support number (available on Contact Us page)
 Check order confirmation message for tracking & help links

 

Delivery Guidelines

 Ensure your address and contact details are accurate at checkout
 Do not accept packages that are damaged or tampered
 Inform us immediately in case of any issue
Orders returned due to incorrect address or refusal may not be eligible for full refund

Note

We take pride in delivering premium quality idols with care and devotion. Your cooperation helps us serve you better.